Need Some Help?
Use the form below to get in touch with us.The following are some common questions that might help speed up your enquiry.
Where's my order?
All orders are tracked, so if you're wondering where your order is, check the email you received when your order was dispatched, it will contain your tracking code.
Do you ship world wide?
Unfortunately we no longer do. When COVID hit in 2020, the cost of delivery outside of the UK increased dramatically within Europe and Rest of the World postal zones. In addition, the US Administration also left the international postal agreement and increased the cost of final mile delivery by over 100%, virtually overnight. This meant, that the cost is too great for it to be a viable option for us any more.
How will my seeds be posted?
Your seeds will arrive well protected. The seeds themselves are a form of protection for the plant cells that grow, but we go to great lengths to ensure they arrive in the best condition possible. We use hand sealed kraft envelopes to ensure low light and moisture intrusion so that your seeds will germinate when you plant them and not before. Your order will also be posted in a protective envelope or box (where appropriate) and we've sourced the majority of our packaging to use 100% recycled or sustainably sourced card board / paper fibre.
I still need support
Please use the contact form below. We will try to respond to your enquiry as quickly as possible. Please check your junk inbox just incase our emails land in there. Alternatively, you can reach us on our social channels as well.
If your enquiry is regarding an order, please include your order number.